Our Works
Rack Room
A tailored, secure, and scalable application built for business owners to manage their resources. It supports booking management with complex date/time calculations, client and engineer tracking, financial calculations, and automated SMS notifications via Twilio.
Industry
Business Operations
Timeline
6-week build
Location
United Kingdom
Shipped
February 20, 2025
Our Works
Rack Room
A tailored, secure, and scalable application built for business owners to manage their resources. It supports booking management with complex date/time calculations, client and engineer tracking, financial calculations, and automated SMS notifications via Twilio.
Industry
BUSINESS OPERATIONS
Timeline
6-week build
Location
United Kingdom
Shipped
February 20, 2025
Overview
Small and medium business owners struggle with fragmented resource management systems, making it difficult to track bookings, manage client relationships, coordinate engineers, and handle financial calculations efficiently. Manual processes for scheduling, notifications, and reporting create operational bottlenecks and missed opportunities.
Rack Room's goal?
To provide a comprehensive, tailored solution that centralizes business operations with automated booking management, real-time tracking, and clear visibility through intuitive dashboards.
However, to bring this vision to life, they needed a secure, scalable platform that could handle complex date/time calculations, automated communications, and provide robust reporting capabilities while being optimized for their specific business needs.
The experience
Working with Fastlane felt more like having an in-house development team than dealing with an external agency. They became invested in solving Rack Room's operational challenges.
What impressed Rack Room most was Fastlane's business-first mindset.
Instead of pushing the latest trendy technologies, they focused on what would actually move the needle for day-to-day operations.
The technical execution was flawless - from the complex booking algorithms to the seamless Twilio integration for client notifications. But more importantly, they delivered a system that the team actually wanted to use every day, transforming chaotic manual processes into streamlined workflows.
What the Founder Says
"They didn't just code what we asked for - they suggested improvements we hadn't even thought of. The Gantt chart dashboard alone has saved us 10 hours per week."
Overview
Small and medium business owners struggle with fragmented resource management systems, making it difficult to track bookings, manage client relationships, coordinate engineers, and handle financial calculations efficiently. Manual processes for scheduling, notifications, and reporting create operational bottlenecks and missed opportunities.
Rack Room's goal?
To provide a comprehensive, tailored solution that centralizes business operations with automated booking management, real-time tracking, and clear visibility through intuitive dashboards.
However, to bring this vision to life, they needed a secure, scalable platform that could handle complex date/time calculations, automated communications, and provide robust reporting capabilities while being optimized for their specific business needs.
The experience
Working with Fastlane felt more like having an in-house development team than dealing with an external agency. They became invested in solving Rack Room's operational challenges.
What impressed Rack Room most was Fastlane's business-first mindset.
Instead of pushing the latest trendy technologies, they focused on what would actually move the needle for day-to-day operations.
The technical execution was flawless - from the complex booking algorithms to the seamless Twilio integration for client notifications. But more importantly, they delivered a system that the team actually wanted to use every day, transforming chaotic manual processes into streamlined workflows.
What the Founder Says
"They didn't just code what we asked for - they suggested improvements we hadn't even thought of. The Gantt chart dashboard alone has saved us 10 hours per week."
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